Hosted phone systems
What is a hosted / cloud phone system?
A fully hosted and managed High Definition (HD) IP telephony service.
Our hosted / cloud phone system service is run on BT’s highly resilient and secure next-generation network, and provides the functionality of a high-end telephone system but with no physical on-site switch.
To connect you simply requires a reliable voice quality IP connection. We believe that call quality is paramount, which is why we offer dedicated Voice Over Broadband and Ethernet circuits.
For businesses with multiple sites, this solution provides a single point of management and control whilst delivering full functionality to all points and all users.
What are the inclusive features?
- Unlimited free on-net calls
- 5000 minutes per month of calls to UK 01/02/03* numbers and all UK main mobile network operators
- Advanced hunt groups
- Voice messaging with voicemail to email facility – great for when your customers are on the go
- Unlimited levels of auto-attendant
- UC Business mobile application to include IM&P and video calling
- Go Integrator Lite – answer, hang up, transfer or place a call on hold with the touch of a button, and know who is calling before you answer
- 24/7 network monitoring
- Service assurance
- End-to-end service
*maximum of 10% call allowance on 03 numbers
What are the enhanced features?
- Latest functionality – MeetMe for audio conferencing to improve team communications and productivity
- Conferencing and screen collaboration
- Flexible number portability – retain your office numbers
- Automatic call distributor (ACD) for call centres
- Call recording with 6 months’ storage
- Full integration with CRM – Go Integrator DB
- In-depth call analytics
- Skype for Business plugin available
- Secure – built-in business continuity and disaster recovery with call re-routing
- Reliable – guaranteed 99.9% uptime backed by our supplier’s SLA
- Scalable – easy to add and remove users
- No hardware – complete PBX functionality without the hardware
- Enhanced mobility through seamless remote operation
- Generous inclusive bundles
- Simple, clear pricing
- Wide range of features
- Reliable carrier grade BT Broadsoft platform
- We work with best in class partners