Samsung CMS embeds security by design and enhances customer experience to facilitate GDPR compliance.
New functionality has been introduced accessible to authorised users with permission to manage compliance. The compliance centre is the administration hub for policy management, call recording deletion and audit reporting. Call recording is significantly affected by new GDPR regulations but Samsung CMS GDPR-specific product enhancements benefit both call recording users and users of call reporting functionality (without call recording).
Read more in the pdf below.
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